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| Last Updated: 29 August 2026 At SINGPRO Industries Pte Ltd (“SINGPRO”, “we”, “us” or “our”), we respect your privacy and are committed to protecting the personal data entrusted to us. This Privacy Policy explains how we collect, use, disclose, retain and protect personal data when you visit our website at singpro-industries.com, contact us, or engage with us in connection with our products and services. 1. Personal Data We Collect Depending on how you interact with us, we may collect personal data such as your name, company name, job title, email address, telephone number, business address, delivery details, and other information that you voluntarily provide when submitting an enquiry, requesting a quotation, placing an order, or communicating with us. When you visit our website, we may also collect limited technical information such as your IP address, browser type, device information, and general website usage information. 2. How We Use Your Personal Data We may collect and use your personal data for purposes including: Responding to enquiries, requests and quotation submissions; Providing information about our products and services; Processing orders and managing customer accounts; Arranging shipping, delivery and other logistics; Providing technical and after-sales support; Communicating with customers, suppliers and business partners; Improving our website, products and services; Managing our business operations and records; and Complying with applicable laws, regulations and legal obligations. We will collect, use or disclose personal data only for purposes that are reasonably appropriate in the circumstances and in accordance with applicable data protection requirements. 3. Disclosure of Personal Data We do not sell or rent your personal data. Where reasonably necessary to provide our products and services, we may disclose relevant personal data to trusted service providers and business partners, including logistics providers, IT and cloud service providers, professional advisers, manufacturers, suppliers and other parties supporting our business operations. We may also disclose personal data where required or permitted by applicable law or where necessary to comply with a lawful request or legal proceeding. 4. Overseas Transfers As we work with customers, suppliers and business partners internationally, personal data may, where necessary, be transferred to or accessed from locations outside Singapore. Where personal data is transferred outside Singapore, we will take appropriate steps to ensure that the transferred personal data receives a standard of protection comparable to that required under Singapore’s Personal Data Protection Act 2012 (“PDPA”). 5. Protection of Personal Data We take reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. While we take reasonable steps to safeguard personal data, no method of electronic transmission or storage can be guaranteed to be completely secure. 6. Cookies and Website Technologies Our website may use cookies and similar technologies to support website functionality, understand general website usage and improve your browsing experience. You may adjust your browser settings to accept or decline cookies. Disabling certain cookies may affect some website functions. 7. Retention of Personal Data We retain personal data only for as long as it is reasonably necessary to fulfil the purposes for which it was collected, to support our legitimate business and record-keeping requirements, or to comply with applicable legal and regulatory obligations. When personal data is no longer required, we will take reasonable steps to dispose of or anonymise it appropriately. 8. Access and Correction Requests You may contact us to request access to personal data that we hold about you or to request correction of inaccurate or incomplete personal data, subject to applicable laws and reasonable verification requirements. We may require additional information from you to verify your identity before processing such requests. 9. Data Breaches We maintain reasonable processes for managing suspected or confirmed personal data breaches. Where a data breach is required to be notified under applicable Singapore law, we will take the appropriate steps within the applicable timeframes. 10. Third-Party Websites Our website may contain links to third-party websites, including manufacturer, supplier, partner or other external websites. These websites operate independently from SINGPRO and may have their own privacy policies and practices. We encourage you to review the privacy policies of any third-party websites you visit. SINGPRO is not responsible for the privacy practices of third-party websites. 11. Data Protection Officer SINGPRO has designated a person responsible for data protection matters within the organisation. For enquiries, requests or feedback relating to the collection, use or disclosure of your personal data, please contact: Data Protection Officer SINGPRO Industries Pte Ltd Email: hello@singpro-industries.com Telephone: +65 6979 9285 Address: 60 Paya Lebar Road, #06-28 Paya Lebar Square, Singapore 409051 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our business practices, website, services or applicable requirements. The latest version will always be published on this page, together with the relevant “Last Updated” date. 13. Contact Us If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle personal data, please contact our Data Protection Officer at: hello@singpro-industries.com We will endeavour to respond to your request within a reasonable period and in accordance with applicable requirements. By using our website or providing personal data to us, you acknowledge that you have read and understood this Privacy Policy. | 最后更新日期：2026年8月29日 SINGPRO Industries Pte Ltd（以下简称“SINGPRO”、“我们”或“本公司”）尊重您的隐私，并致力于保护您向我们提供的个人资料。本隐私政策说明当您访问 singpro-industries.com、联系我们，或与我们就产品及服务进行业务往来时，我们如何收集、使用、披露、保存及保护您的个人资料。 1. 我们收集的个人资料 根据您与我们的互动方式，我们可能收集您的姓名、公司名称、职位、电子邮件地址、电话号码、公司或送货地址，以及您在提交询问、索取报价、下订单或与我们沟通时主动提供的其他信息。 当您访问我们的网站时，我们也可能收集有限的技术信息，例如 IP 地址、浏览器类型、设备信息以及一般的网站使用数据。 2. 我们如何使用您的个人资料 我们可能将您的个人资料用于以下目的： 回复您的询问及请求； 提供有关产品及服务的信息； 处理订单及管理客户资料； 安排运输、配送及其他物流事宜； 提供技术支持及售后服务； 与客户、供应商及业务合作伙伴进行沟通； 改进我们的网站、产品及服务； 管理我们的业务运营及记录；以及 遵守适用的法律、法规及相关义务。 我们仅会在符合新加坡适用数据保护要求的情况下，为合理及适当的业务目的收集、使用或披露个人资料。 3. 个人资料的披露 我们不会出售或出租您的个人资料。 在提供产品及服务所合理需要的情况下，我们可能向值得信赖的服务供应商及业务合作伙伴披露相关个人资料，包括物流服务商、IT及云服务供应商、专业顾问、制造商、供应商，以及其他协助我们开展业务的相关方。 在法律、法规允许或要求的情况下，或为了回应合法要求及法律程序，我们也可能披露相关个人资料。 4. 跨境传输 由于我们与国际客户、供应商及业务合作伙伴开展业务，您的个人资料在必要情况下可能被传输至或从新加坡境外访问。 当个人资料被传输至新加坡境外时，我们将采取适当措施，确保相关个人资料获得不低于新加坡《2012年个人资料保护法》（PDPA）所要求的可比保护水平。 5. 个人资料的保护 我们采取合理的行政、技术及组织措施，以保护个人资料免受未经授权的访问、收集、使用、披露、复制、修改、删除或其他类似风险。 尽管我们采取合理措施保护您的个人资料，但任何电子传输或存储方式均无法保证绝对安全。 6. Cookie及网站技术 我们的网站可能使用 Cookie 及类似技术，以支持网站功能、了解一般网站使用情况，并改善您的浏览体验。 您可以通过浏览器设置接受、拒绝或管理 Cookie。请注意，禁用某些 Cookie 可能会影响网站部分功能。 7. 个人资料的保存 我们仅会在为实现收集目的、满足合理的业务及记录保存需要，或遵守适用法律及监管要求所必要的期间内保存个人资料。 当个人资料不再需要时，我们将采取合理措施妥善删除或匿名化处理相关资料。 8. 查阅及更正请求 您可以联系我们，要求查阅我们所持有的与您有关的个人资料，或要求更正不准确或不完整的个人资料，但须遵守适用法律及合理的身份验证要求。 在处理相关请求之前，我们可能需要您提供额外信息以核实您的身份。 9. 数据泄露 我们设有合理的流程，以处理疑似或已确认的个人资料泄露事件。 如根据适用的新加坡法律，某项数据泄露事件需要进行通报，我们将按照相关法律规定采取适当措施，并在规定的期限内进行必要的通知。 10. 第三方网站 我们的网站可能包含第三方网站的链接，包括制造商、供应商、合作伙伴或其他外部网站。 这些网站独立于 SINGPRO 运营，并可能拥有各自的隐私政策及数据处理方式。我们建议您在访问任何第三方网站时查阅其隐私政策。 SINGPRO 不对第三方网站的隐私保护措施负责。 11. 数据保护负责人 SINGPRO 已指定负责人处理公司内部的数据保护相关事务。 如您对个人资料的收集、使用或披露有任何疑问、请求或意见，请联系我们： 数据保护负责人 SINGPRO Industries Pte Ltd 电子邮件：hello@singpro-industries.com 电话：+65 6979 9285 地址：60 Paya Lebar Road, #06-28 Paya Lebar Square, Singapore 409051 12. 隐私政策的修改 我们可能不时更新本隐私政策，以反映我们的业务、网站、服务或适用法律法规的变化。 最新版本将发布在本页面，并注明相应的“最后更新日期”。 13. 联系我们 如果您对本隐私政策或我们处理个人资料的方式有任何疑问、意见或请求，请通过以下方式联系我们： hello@singpro-industries.com 我们将根据适用要求，在合理期限内尽力回复您的请求。 使用本网站或向我们提供个人资料，即表示您确认已阅读并理解本隐私政策。 |
